You're losing customersin your sleep.

Flow answers your WhatsApp at 2am so you wake up to booked appointments, not missed messages.

No technical setup needed Β· Works with your existing WhatsApp Business number

F

Flow

Business account Β· online

Hi! I need to book a service appointment πŸš—09:14
Hey! Happy to help. We have openings tomorrow at 9am or Thursday at 2pm. Which works for you?09:14 βœ“βœ“
Thursday at 2pm please09:15
Done! πŸŽ‰ Thursday 2pm is confirmed. You'll get a reminder the morning of. See you then!09:15 βœ“βœ“
What Flow does for you

Your business, always on

Flow handles the conversations that grow your business - 24 hours a day, on the channel your customers already use.

SR

Sunrise Realty

Business account Β· online

Hi, I saw your 3-bed listing on Property24. Is it still available?02:14
Hi! Yes, it's still available 🏑 Can I ask - are you looking to buy or rent?02:14 βœ“βœ“
Buy. What's the asking price?02:15
It's listed at R2.85m. I've flagged this as a high-priority lead for the agent - they'll call you first thing tomorrow!02:15 βœ“βœ“

01

Capture leads while you sleep

Customers don't keep business hours. Flow responds instantly at 2am, qualifies leads, and books callbacks - so you wake up to a full pipeline.

  • 24/7 instant responses
  • Auto-qualifies with smart questions
  • Sends lead details to your CRM
CD

City Dental Studio

Business account Β· online

I need a check-up, when are you available this week?10:03
We have openings Thursday at 10am or Friday at 2pm - which works for you?10:03 βœ“βœ“
Thursday at 10 please10:04
Done! βœ… Thursday 10am is confirmed. You'll get a reminder the day before. See you then!10:04 βœ“βœ“

02

Book appointments automatically

Flow checks your calendar and confirms bookings in real time - no back-and-forth, no double bookings, no missed clients.

LH

Luxe Hair Studio

Business account Β· online

Hey Sarah πŸ‘‹ It's been a while! Your last cut was 8 weeks ago - want to book in?11:30 βœ“βœ“
Oh wow, good timing! Yes please11:47
Amazing πŸŽ‰ I've got Saturday at 9am or 11am open. Which suits you?11:47 βœ“βœ“
11am please!11:48

03

Re-engage dormant customers

Flow identifies customers who've gone quiet and sends personalised follow-ups that feel human - bringing them back before they buy from someone else.

  • Personalised messages using customer history
  • Triggered by inactivity windows you set
  • Soft re-engagement, not spam
FG

FreshBox Groceries

Business account Β· online

πŸ›’ Flash sale! 20% off your next order today only. Use code BEEP20 at checkout πŸ‘‡09:00 βœ“βœ“
Does this apply to the veg boxes too?09:12
Yes - it applies to everything including veg boxes! Tap here to shop: freshbox.co.za/shop09:12 βœ“βœ“
Perfect, just ordered πŸ™Œ09:15

04

Drive sales on WhatsApp

Send targeted promotions to opted-in customers, let Flow handle the replies, and watch sales roll in - all within WhatsApp.

  • Broadcast promotions to opted-in contacts
  • Flow handles replies and objections
  • Links directly to checkout or payment

Built for Every Part of Your Business

Flow handles the conversations your team shouldn't have to, from first message to final payment, fully automated on WhatsApp.

Sales

Operations

Support

Customer Success

Payments

Every Lead, Captured

Lead Qualification

Flow collects key details upfront, so your sales team walks into every conversation fully briefed and ready to close.

What it handles

  • Intake forms via WhatsApp chat
  • Budget, timeline, and need capture
  • CRM data capture and tagging
  • Warm handoff with full lead context
  • Automatic follow-up for unresponsive leads
  • Lead scoring and priority routing
Explore Lead Qualification

Flow

Business Account Β· online

Ready to automate your WhatsApp?

Book a free 30-minute demo. We'll show you exactly how Flow works for your business - no commitment required.